Name of the project
"Introduction of ISO 9001 and ISO 27001"
project code KK.03.2.1.14.0072
Short description of the project
The implementation of the project has made it possible to achieve an applicable standard level of mutually recognized levels of quality and safety in the exchange of goods and services by increasing the use of recognized standards that contribute to customer confidence in the field of management systems in order to increase competitiveness and facilitate entering foreign markets.
The project included the following activities:
a) Introduction of ISO 9001 and ISO 27001 standards;
b) Publicity and visibility.
Objectives and expected results
The overall objective of the project is to achieve the applicable level of ISO standards and to increase security in the development of services through the implementation of ISO 27001 and ISO 9001 standards for the achievement of specific goals, and thus for SMEs through consulting and implementation of quality systems.
The specific objectives that will be achieved through the certification and auditing of the management system are:
a) Increasing the use of recognized standards that contribute to customer confidence;
b) Increasing competitiveness by introducing two certified quality management and information security systems;
c) Expanding capacity and expanding to foreign markets;
d) Investing in employee education;
e) Increase in revenue.
With the introduction of management system certification, the company will expand its operations to foreign markets,
expand the network of customers and suppliers, which will affect the increase in revenue.
The sustainability of the project results for at least three years from the end of the project in the narrowest sense includes:
a) re-certification and control procedures and maintenance of ISO 27001 and ISO 9001 certificates;
b) educating employees who will be able to adhere to the procedures prescribed by the standards;
c) the financial capacity for sustainability which, given the financial result so far, will be sufficient for this activity.
The process of re-certification and control of the obtained standards will be ensured by signing the Contract with the suppliers, which will guarantee the control of the full application of the standards in business, analyze the results in the business obtained by applying the standards and make recommendations for application in the business.
The application of the standard also means education of employees who will acquire essential skills and knowledge in the implementation of procedures, internal methodologies and prescribed procedures in the company's operations, which will enable their application to continue after the completion of the project. The roles of individuals in the team and throughout the company will be clearly defined, and all employees will be individually responsible for the full application of the principles and principles defined by the norms. Also, the training of current employees will allow the transfer of specific knowledge to new and future employees of the company.
Total project value and amount co-financed by the EU (in HRK)
The total value of the project is HRK 324,673.75
The total value of the project (eligible costs) is HRK 253,739.00
The EU's share in the financing of the project is HRK 215,678.15
Project implementation period
10/18/2018. - 18.10.2019.